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2025 Retail Website Performance Benchmark Report

The holiday season is when digital storefronts make or break retail performance, and our data shows which retailers are truly ready. This report analyzes the NRF Top 50 Global Retailers using Catchpoint’s Global Agent Network of 3,000+ vantage points worldwide and our proprietary Digital Experience Score (see page 17 for methodology). It reveals how leading brands like Apple, Amazon, and IKEA actually perform when customers go online.

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